Privacy Policy

Updated 12th May, 2024

(This policy may be amended at any time without notice - please check this page regularly.)

Dianna see clients individually and under her own terms which will be explained to you before services are initiated. Most of it is covered in the Disclaimer found at the bottom of this site.

This website is created on and hosted by Google Sites - 

Should you choose to converse with us via Facebook or Messenger, see their policy here -

Should you choose to converse with us via WhatsApp Business, see their terms here - and their data protection policy here -

Communications via Telegram is subject to their privacy policy:

Emails that you send us are delivered through Google's mail servers - Messages sent to us via Google Maps and Google Business Pages are also governed by this same policy. We also use Ionos' email servers - see their privacy policy at

Our booking system for local in-person appointments is managed by Dianna Hardy / Heart Warrior Herbs, using the platform Read their privacy policy.

Tidycal is used to book virtual video appointments. Read their privacy policy.

Telephone messages left on our number are treated confidentially and then deleted.

How we use cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. They help analyse web traffic and allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

By using this website, you are automatically agreeing to the use of cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. About Cookies is a fabulous site that gives you information on how to manage and delete cookies from your computer.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Access to your Personal Information

If you have sessions with Dianna, you can request access to your personal client information by her directly: email Dianna Hardy. For insurance purposes, she holds client record for 10 years after the last consultation. They are not kept digitally, or online, but as a hard copy and locked away.

Your Data

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at We will promptly correct any information found to be incorrect.